Terms and Conditions
The Terms and Conditions of TechySupport is a legal “Contract” between you (either an individual or an entity that you are representing, hereinafter “you”) and TechySupport for the Technical Services. Your use of the Services constitutes your agreement to the terms of this Contract and you. It acknowledges that TechySupport would not agree to provide the Services without that assent. The Services include Technical Support and other services. You may only receive the Services if you are a Service subscriber in good standing with a valid account with TechySupport.
TechySupport is an independent service provider and not associated with any other third party.
LIMITATION OF LIABILITY
Notwithstanding anything to the contrary in no event shall TechySupport be liable to you in excess of the amounts actually paid by you to TechySupport under the Plan Order that is the subject of the dispute.
The TechySupport and all content provided on or through the site are provided on an “as-is” and “as-available” basis, except where expressly provided otherwise.
RENEWAL /UPGRADE POLICY
You would be eligible to renew/upgrade the services any time before your service plan gets expired, however remaining month/days of subscription will be credited to your renewed/upgraded service plan.
Note: In the case of Incidence Plan renew/upgrade will not be an option.
CANCELLATION AND TERMINATION
All right reserved to TechySupport to refuse service for any reason at any time to anyone.
Any use of service/software which is illegal may result in termination of your contract and may lead to cancellation of your account.
You are solely responsible for properly canceling your account.
TechySupport, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behavior, data theft, improper utilization of our services, using the service for PC other than the one which has been registered for use with TechySupport, among other reasons. Such termination of the Service/Contract will result in the deactivation or deletion of your Account or your access to your PC Support Contract.
Your services refer to your contract with TechySupport under the plan that you entered with. TechySupport offers multiple service plans, which entitles you to access our technical support agents 24/7 for the duration of the contract. In this duration of your service plan, you can call our technicians any time for technical issues with your computers/peripherals included in the service plan.
TechySupport reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
OUT OF SCOPE SERVICES
Hardware failure/Dead Devices
ISP(Internet Service Provider) issues
How To Issues
Any other issue which is diagnostic by our expert technician that can be fixed neither on remote control nor on phone support or chat support
TRANSFER OF SERVICES
The Services of your subscription are only transferable/switch once during the subscription period from one computer to another owned by you.
If a customer loses any of data or information because of any hardware fault, TechySupport will not be responsible for the loss. However, TechySupport guides the customers with best of the ability at least to save or backup his/her important information.
TechySupport does not provide data backup or restoration services. You are solely responsible for maintaining and backing up all information, data, text or other materials and software stored on your computer and storage media before ordering the services. You acknowledge and agree that TechySupport or its referral partners have no responsibility or liability under any circumstance at any time for any loss or corruption of customer data, software or hardware that may arise out of the services.
TechySupport does not provide backup copies or support installation of unlicensed software to customers. Please ensure that you have a licensed copy of all necessary software.
PAYMENTS/CREDIT CARD BILLING
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file. • None of customer’s financial related information is saved by TechySupport.
In process of signup with TechySupport, you may be asked for credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize TechySupport to charge and/or place a hold on your credit card with respect to any unpaid charges for Services. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize TechySupport and/or any other company who bills products or services or acts as billing agent for TechySupport to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide TechySupport with updated credit card information upon TechySupport’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither TechySupport nor any TechySupport affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event, you are enrolled or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at TechySupport’s option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $20.00.
GENERAL TERMS AND CONDITIONS
Technical support is only provided via email, chat and on call. • Currently, the service is available only in the English language, all other languages would be entertained on best effort basis.
Verbal, written or other abuse (including threats of abuse or retribution) by any TechySupport customer to any TechySupport employee, member, or officer will result in immediate contract termination.
You must not modify, or resell our services to a third-party unless explicitly specified by us. Any liability that arises from this would be solely yours.
Any further questions about the Terms and conditions of Service should be sent to firstname.lastname@example.org
ACCEPTANCE OF AGREEMENT
TechySupport provides access to its Services online which may require you to enter into agreements or receive notices electronically. Accordingly, you acknowledge and agree that by clicking “I Agree” or “I Accept” or “Submit” anywhere on a TechySupport website:
You agree to conduct electronically the particular transaction into which you thereby enter including, without limitation, entering into this Agreement
You have read and understood the electronic copy of electronic contracts, notices, and records, including, without limitation, this Agreement, and any policies and any amendments hereto or thereto
TechySupport reserve all right to investigate complaints or reported violations of this Contract and to take any action we adjudge appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information. If you have any question or query related to our Terms And Condition, please feel free to email us at email@example.com